How do I cancel an appointment?

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If students need to cancel an appointment, they must do so on TutorTrac at least 24 hours before their appointment is scheduled to start.

If you need to cancel an appointment less than 24 hours in advance, please contact us by phone or in person. The online system locks students out from making changes after that point, but we can still make changes for you.

On occasion, we will cancel sessions due to frequent cancelations or tardiness by students, requests of tutors, or other extenuating circumstances.